Request to withdraw a monetary amount received as part of a Deposit Bonus or Reward given by OwnersBox must first meet our 10-1 playthrough requirement or unless otherwise stated within the specific policy for which resulted in the bonus or reward being applied to the user's account balance.
A withdrawal request submitted prior to this being met will be declined and users will be contacted via email and advised.
Entry fees are taken from your deposited balance first before your promotional bonus.
Reminder: The withdrawal process is meant for winnings. Users should deposit on our platform with the intention of playing in contests. Deposit refund requests are handled on a case-by-case basis by our support team. If a deposit is refunded then bonuses are revoked.