Requests to withdraw funds tied to a Bonus or Ticket given by OwnersBox must first meet our 10-1 playthrough requirement unless otherwise stated within the specific terms of a bonus. A withdrawal request submitted before this is met will be declined and users will be informed via email.
You can view your active bonuses on the web platform here: https://app.ownersbox.com/wfs/bonuses
Entry fees are taken from your deposited balance first before your promotional bonus.
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Reminder: The withdrawal process is meant for winnings. Users should deposit on our platform with the intention of playing in contests. Deposit refund requests are handled on a case-by-case basis by our support team. If a deposit is refunded then bonuses are revoked. |